Submit a request
Check your existing requests
What DOESN'T Yesware work with?
Can I disable the Prospects tab on the right side of Gmail?
How do I test tracking?
What CRMs do you support/integrate with?
How do I change or cancel my account?
I've already signed up for monthly service - can I switch to annual billing?
Why do I need additional permissions for Yesware to recognize me as the sender?
How do I turn off tracking notifications from myself or my colleagues?
As a Free user, what counts toward my 100 tracking events per month?
What are Yesware templates and how do I create them?
How do I edit or delete existing templates?
How do I use placeholders in templates?
Can multiple people on my team share templates?
How do I share templates across my team?
How do I set up a team in Yesware?
How do I use Yesware Reminders?
What are Yesware Reminders?
Is it possible to change my default reminder time?
How do I enable my emails, replies, and tracking events to automatically get sent to Salesforce?
How do I identify tasks in Salesforce that Yesware created?
How do I disable Send to Salesforce?
How do I use Yesware calendar sync?
What is Yesware calendar sync?
How does Yesware calendar sync work with mobile devices?
What is the Yesware Dashboard?
How can I search for emails in the dashboard?
Where can I find all of my reminders in one place?
Yesware's Send Later
How do I use Send Later?
Can I edit my scheduled email after scheduling it?
What is Send Later?
What is the green cloud icon next to email addresses?
Which Yesware tiers include the Salesforce Sidebar?
How do I load the actual Salesforce page for a record directly from the sidebar?
Why is there a limit of 200 recipients for Mail Merge?
How do I map fields to be merged from my CSV into my emails?
How do I export a CSV from Salesforce to use with Mail Merge?
Yesware for iOS
Does Yesware mobile work with Salesforce Sync?
What features are available on the mobile app?
How do I sync my contacts to the iOS app?
Yesware for Outlook
What features are available in Yesware for Outlook?
What versions of Outlook does Yesware support?
What type of mail server can I use with Yesware for Outlook?
Click to Call Feature
Can I change my number?
What phone number will my recipient see when I call them?
How does Yesware get the phone numbers?
Which tiers/plans include presentation tracking?
How can I track a presentation?
How can I view a recipient's engagement?