Out sick and need to pause your campaign? Users now have the ability to pause and resume their campaigns as needed. When a campaign is paused, no automatic emails will be sent and no manual tasks will appear in your to-do list. When resuming a paused campaign, you will be prompted to resume or reschedule any prospects who were skipped while the campaign was paused.
Updates to Campaign Reporting
We’ve made some improvements to Campaign Reporting to deliver a more intuitive reporting experience. Among these updates, data in the Campaigns dashboard and drilldowns will now reflect only the past year, engagement rates will reflect recipients who have received at least one call or email, and the Campaigns By Campaign and Campaigns By User reports can now be filtered by date range with a handy date picker. We hope these updates help our users make more meaningful connections between Campaign engagement and business outcomes.
Meeting Engagement Icons in Campaigns
If a Campaign recipient has booked a meeting with you via Meeting Scheduler, you will now see a purple calendar icon in your recipient list as well as your recipient filtering options in Campaigns. These icons are intended to provide a better understanding of recipient engagement around meetings booked and give users the ability to organize these recipients into cohorts, as needed.
Campaign Touch Drilldown Report
In your Campaigns by Campaign Report, you will now be able to click an individual campaign and be brought to a touch-level drilldown report that shows the engagement levels for each touch of a given campaign. Our goal for this feature is to give Campaign users deeper insight into how each touch is performing so they can better understand what’s working and make more specific adjustments to improve engagement moving forward.