To test email tracking, we recommend to send an email to firstname.lastname@example.org. When you compose the email, be sure the "Track" checkbox is checked in Gmail (bottom of the compose window) and you are clicking "Send with Yesware" in Outlook. Our test recipient will open your email and you should see a new tracking event in your Yesware activity feed within a few seconds.
Because we don’t track when you open your own email, sending a tracked email to yourself won’t trigger a tracking event; however, if you still want to test tracking in a way you feel that you have more control over, send an email to yourself at an alternative email address. Then check that email on your mobile device, but use Data instead of WiFi. If you check the email on the same WiFi network, we will assume it is you opening the email and not provide you with an open notification, so using Data allows you to bypass that.