If the Contact or Lead list is pulling the "Name" field from Salesforce, it will include the full name of the recipient. If you'd like to include the First Name, select the "First Name" field when creating a Contact or Lead list in Salesforce.
Articles in this section
- Can I schedule a mail merge?
- How do I add stages to my Mail Merge?
- How do I map fields to be merged from my CSV into my emails?
- How do I create a CSV in Excel to use with Mail Merge?
- How do I export a CSV from Salesforce to use with Mail Merge?
- How do I create a list in Salesforce for Mail Merges?
- Can I add stages to a mail merge after I've already sent the first stage?
- How many days into the future can I schedule subsequent stages to be sent?
- Can I cancel a Mail Merge?
- How can I add my signature to emails sent with Mail Merge?