Please note - this article pertains to our COM add-in for Outlook, not the O365 add-in for Outlook.
Sometimes the Yesware add-in can be disabled after Office or Outlook updates. Here are the steps to enable a disabled plugin in Outlook:
While in Outlook:
- Click File > Options > Add-ins
- Next to "Manage: Disabled Items" click "Go"
- If Yesware appears in this list, please select it and click "Enable"