What should I do if Outlook is running slow or crashes?

If you continue to experience slowness or crashes with Yesware for Outlook installed, try running through the steps below. 


Please make sure Outlook is closed and then get started.

1. Make sure your Windows & Outlook are up to date. Instructions here

2. Run a .NET framework repair. Instructions here

3. Run the Yesware for Outlook diagnostic tool to identify potential network issues: Click here to download and start the test

4. Run an office repair: Instructions here

5. Repair Outlook Data Files: Instructions here


If you still experience issues after completing these steps, please open a ticket with Yesware Support via the Feedback button in Yesware for Outlook or Help.Yesware.com. Thank you!


Feedback Button:

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