How can I view a recipient's engagement?

Once the recipient opens and views the presentation, you will be notified through the Yesware dashboard.   The tracked presentations are indicated with aPresentation_Icon.pngicon in the dashboard.   You can click the "View Report" option right from the dashboard. 

Alternatively, in the top right of the original email, there will be a green drop down menu for the Presentation Report.

The report will include a summary of how many people were sent the presentation, how many views the presentation received, and the average time spent viewing the presentation.

We also provide engagement per page and per user.   Details such as pages viewed, downloaded, and time of last viewing of the presentation are broken out by user.  We show the user's name (if you selected to ask their name), the device, and IP location.

The presentation view report will also be synced to Salesforce if you are on the Enterprise tier.

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