The Email Tracking from Yesware (Yesware for O365) add-in includes Email Tracking, Templates, and Salesforce Sync and uses Microsoft latest technologies for add-ins. It is supported on Windows and Mac desktop versions of Outlook and the Outlook Web App. Yesware for Outlook uses an older technology called COM (Component Object Model) which integrates into Windows desktop versions of Outlook and includes Mail Merge campaigns. Yesware customers who want Yesware’s full suite of features (i.e. Mail Merge campaigns) must use the Yesware for Outlook COM add-in on Windows.
Email Tracking from Yesware can be used by Office 365 users who don’t have access to a desktop version of Outlook but who wish to use Yesware. It can also be used by Mac users since the Yesware for Outlook COM add-in is not compatible with the Mac version of Outlook.
The office add-in works with Outlook for the Web, and Windows and Mac versions of Outlook 2016.
To install Email Tracking from Yesware, simply visit the Office Store and click on ‘Add’.