Please note - this article pertains to our COM add-in for Outlook, not the O365 add-in for Outlook.
Please try the following to ensure the stability of Outlook:
- Close Outlook. Make sure Windows & Outlook are up to date.[Instructions here]
- Run a .NET framework repair. [Instructions here]
- Run the Yesware for Outlook diagnostic tool to identify potential network issues. [Click here to download and start the test]
- Run an office repair. [Instructions here]
- Repair Outlook Data Files. [Instructions here]
If Outlook continues to crash, please select the "Feedback" in your Outlook inbox to send your error logs to our Support Team.