The Email Activity Report puts the power in your hands to see all data pertaining to your own tracked email activity, as well as that of your teammates. View sent, open, and reply rates for both you and your teammates and this information can be easily sorted and reporting periods can be specified for more deliberate searching so that you and your team can improve together.
The report includes when the data was last refreshed, as well as the following metrics:
- Number of Emails Sent - The total number of messages sent from your Yesware email account, regardless of tracking turned on/of, from any browser or device regardless of extension installed. This includes emails sent as part of a Campaign, Mail Merge, or using the Send Later feature.
- Number of Emails Tracked - The total number of messages sent with Open Tracking or Attachment tracking turned on. This includes emails sent as part of a Campaign, Mail Merge, or using the Send Later feature. Please note, if a message tracking option is turned off in the future, it will still be included in this metric.
- Open Percentage Rate - Of all tracked messages sent, the fraction of messages that received at least one open.
- Reply Percentage Rate - Of all tracked messages sent within a given thread, the fraction of messages that got at least one reply back. A reply is defined as an inbound message with a corresponding outbound tracked message on the same thread.