To edit your Campaign:
- Click the More Actions kebab menu on the Campaign to which you'd like to make changes
- Select the "Edit Touches" button from that menu
- As long as your Campaign doesn’t have any recipients active, you can add touches, delete touches, and change touch-types at your convenience
- Edit any content and then click the "Save and Exit" button in the bottom left hand corner.
If your campaign does have recipients active:
- You can update the content of any touch (think: email subject line and body, call description and talking points, etc.)
- You cannot delete or add new touches
- If you make any edits to the content of touches while recipients are active, any edits you make won't override custom content you've added for individual recipients or touches sending immediately
For more information regarding Campaigns, check out our How-to Guide for O365.