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William Broderick

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Latest activity by William Broderick
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    William Broderick created an article,

    Is there a limit to how many recipients can be added into a Campaign?

    Yesware's Campaigns feature has a limit of 1000 recipients per upload (using "Add to Campaign" in Salesforce or a CSV upload) and a limit of 5000 recipients per campaign. If you are curre...

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    William Broderick created an article,

    What happens if my recipient is out of office?

    If we detect an out of office reply from a recipient in a campaign, you'll be alerted and presented with a new task to reschedule the next touch on the campaign for that recipient. Yesware will ale...

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    William Broderick created an article,

    What happens when I connect with a recipient on a Campaign?

    When creating a new Campaign, you can select whether to 'Remove recipients after connection', which means that we'll automatically remove a recipient once they connect. You'll be able to do so unde...

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    William Broderick created an article,

    Set up multi-channel Campaigns from your inbox

    Yesware’s Campaigns lets you stay on task and maximize your outreach through multi-touch campaigns that you can manage right from your inbox. It’s easy to set up a Campaign and get started quickly...

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    William Broderick created an article,

    Put your outreach on autopilot with Send Later

    Send Later allows you to schedule emails to be sent at a later date and/or time and allows you to specify the recipient’s time zone. It's a great tool for drafting an email right after a meeting or...

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    William Broderick created an article,

    Prioritize email follow-ups with Yesware Reminders

    With Yesware’s reminder feature, you'll never miss a follow up again! Here’s how reminders make your life easier: Replace notes to yourself with scheduled email reminders to follow-up with a pros...

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    William Broderick created an article,

    When are new Tasks loaded into Campaigns?

    When you complete a Task in Campaigns, it will queue up the recipient for the next Touch. New Tasks are loaded in at 6AM every business day and as long as a task is completed by 10PM EST/ 7PM PST, ...

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    William Broderick created an article,

    How can I remove a recipient from a Campaign?

    To remove a recipient from a Campaign, first use the Search at the top right of the Campaign overview page to search by name, email, or domain across all of your campaigns. Click on the Campaign a...

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    William Broderick created an article,

    What touches can I add to a Campaign?

    There are four types of touches: Manual Email, Call, Automated Email, Custom Task. Manual Email:  The manual email option will allow you to take Action, Snooze, Dismiss or Remove the email. Call:...

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    William Broderick created an article,

    How can I add recipients to a Campaign?

    Reps and Managers can add recipients to their campaigns directly from within Salesforce using the “Add to Campaign” button on a list view, individual Contact or Lead page within Salesforce.com, or ...