Avatar

Carolyn Chassaigne

  • Total activity 357
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 2 users
  • Votes 9
  • Subscriptions 169

Activity overview

Latest activity by Carolyn Chassaigne
  • Avatar

    Carolyn Chassaigne created an article,

    Why isn't the Yesware Sidebar showing in Outlook?

    A recent Outlook update has caused the Yesware sidebar to open in a separate window for some of our users. You can correct the issue by navigating to File > Options > General and toggling on ...

  • Avatar

    Carolyn Chassaigne created an article,

    Will my Campaign emails thread or show as Replies?

    With Automated Emails in Campaigns, the second and subsequent touches would not include the previous communication as inline/quoted text. If you would like the previous messages to be included in s...

  • Avatar

    Carolyn Chassaigne created an article,

    Is Yesware GDPR compliant?

    Yesware has been following GDPR and the new e-Privacy regulations very closely for a number of years now, and we have worked with our regulatory attorneys and our vendors to ensure that we are in c...

  • Avatar

    Carolyn Chassaigne created an article,

    How do I re-authenticate if my Yesware login has expired?

    In order to use Yesware, you need to authenticate your email with Yesware. If your authentication expires, Campaigns, Send Later, Reminders, Salesforce Sync, and other Yesware features will not wor...

  • Avatar

    Carolyn Chassaigne created an article,

    How do I install Yesware for O365?

    To install Email Tracking from Yesware, simply visit the Office Store and click on ‘Add.’ Unable to install Yesware for O365 from the Office Store? You may not have access or permission to download...

  • Avatar

    Carolyn Chassaigne created an article,

    Sync Yesware With Salesforce

    Yesware’s Enterprise editions sync directly with Salesforce. This removes the burden or manual logging information to Salesforce, so you’re always up-to-date. After a one-time setup, Yesware will a...

  • Avatar

    Carolyn Chassaigne created an article,

    Create And Save Email Templates That Live In Your Inbox

    Templates are the core of Yesware. Why? You can create customized messages that live right inside your inbox, waiting to be plugged in. They’re messages that you can save to your inbox to use in t...

  • Avatar

    Carolyn Chassaigne created an article,

    Send Tracked Emails and Links

    Ever wish you could read your recipient’s mind? You can get pretty close to it with email tracking.Tracking tells you: When your messages are opened, clicked, and re-opened in real-time Where and ...

  • Avatar

    Carolyn Chassaigne created an article,

    How can I find out what version of Outlook I am using?

    In order to use Yesware for Outlook, we require that you send your emails using either: Outlook 2010, 2013 or 2016 on Windows 7 or later with Yesware installed  Office 365 on the web via our add-i...

  • Avatar

    Carolyn Chassaigne created an article,

    What features are available on Yesware's Outlook tool?

      In order to use Yesware for Outlook, we require that you send your emails using either: Outlook 2010, 2013 or 2016 on Windows 7 or later with Yesware installed  Office 365 on the web via our add...